Privacy Policy
Effective Date: May 27, 2026
Last Updated: May 27, 2026
Eden Aesthetics & Wellness ("Eden," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have. This policy applies to information collected through edenwellnesskc.com, our SMS messaging program, our forms, and our patient communications.
1. Information We Collect
We collect information you voluntarily provide to us — including your name, email address, mobile phone number, date of birth, and any health, wellness, or scheduling information you share when you book an appointment, fill out an intake or consent form, sign up for our VIP program, or otherwise communicate with us. We may also collect basic technical information (browser type, IP address, pages visited) when you use our website.
2. How We Use Your Information
We use your information to:
Schedule and manage your appointments and treatments
Send appointment confirmations, reminders, and follow-up communications
Respond to your inquiries
Provide customer service and support
Send you information about programs, services, promotions, and updates if you have opted in
Comply with legal, regulatory, and recordkeeping obligations
3. SMS / Text Messaging Privacy
When you provide your mobile phone number and opt in to our SMS program (through our website form, a booking form, an intake or consent form, in person, or any other method), you consent to receive text messages from Eden Aesthetics & Wellness related to your care and our services. Message types may include appointment confirmations and reminders, scheduling messages, customer care, intake and consent form links, and — if you have opted in — promotional offers and program updates.
Message frequency varies. Message and data rates may apply. Reply HELP for help, STOP to cancel.
No mobile information — including your mobile phone number, your opt-in to SMS, and your consent — will be shared with third parties or affiliates for marketing or promotional purposes. Mobile opt-in data is not sold, rented, leased, or otherwise disclosed to third parties for marketing. Information sharing with subcontractors who support the SMS messaging service (for example, our SMS platform provider and telecommunications carriers) is limited to what is necessary to deliver the messages you have requested.
For the complete SMS program terms — including supported carriers and full HELP / STOP instructions — see our Terms & Conditions.
4. How We Share Your Information
We do not sell or rent your personal information. We share information only:
With service providers and subcontractors who help us operate our business (scheduling, payments, SMS delivery, EHR, etc.) and who are bound to protect your information
With your healthcare providers or other parties you authorize
When required by law, court order, subpoena, or government request
To protect the rights, safety, or property of Eden, our patients, or others
Mobile opt-in data and SMS consent are not shared with third parties or affiliates for any marketing or promotional purpose.
5. Protected Health Information (PHI)
If we collect protected health information (PHI) from you as part of providing healthcare services, that information is handled in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and our Notice of Privacy Practices.
6. Your Choices
You may at any time:
Request to see what information we have about you
Ask us to correct or update your information
Ask us to delete information we are not legally required to keep
Opt out of SMS messages by replying STOP to any message
Opt out of marketing emails by clicking "unsubscribe" in any marketing email
To exercise any of these rights, contact us at hello@edenwellnesskc.com or (816) 482-9000.
7. Security
We take reasonable steps to protect the information we collect. Sensitive information transmitted online is encrypted. Access to personally identifiable information is limited to personnel who need it to do their job. Records are kept in secure environments.
8. Children
Our services are not directed to children under 13 and we do not knowingly collect information from children under 13.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. Your continued use of our website or services constitutes acceptance of the revised policy.
10. Contact Us
Eden Aesthetics & Wellness
8303 N Congress Ave
Kansas City, MO 64152
(816) 482-9000
hello@edenwellnesskc.com
